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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yvonne Hicks

Yvonne Hicks

October 2, 2024

5  out of  5
rating by Yvonne Hicks
"Very satisfied as a customer. I highly recommend this office they are very professional, helpful and polite."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our office. We strive to provide a professional and helpful environment for our customers, and we're thrilled that you found our team to be polite and accommodating. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!"
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Jim Brown

September 27, 2024

5  out of  5
rating by Jim Brown
"Marissa made our switch to State Farm as simple and easy as it could be. Great service and great price for our auto insurance! I’d give her 6 Stars if that was an option!"
We responded:
"Thank you for your outstanding 5-star review! We're thrilled to hear that Marissa provided you with exceptional service and made your switch to State Farm simple and easy. We appreciate your kind words and your trust in us. We wish there was a 6-star option! Haha! We are truly grateful for your feedback. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you again for choosing us and for your wonderful review!"
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trazell parnell

September 27, 2024

5  out of  5
rating by trazell parnell
"Best insurance agency that I’ve ever had. They make you feel at home when you come for business"
We responded:
"Thank you for your 5-star review! We're thrilled to hear that we have been the best insurance agency you've ever had. Making our customers feel at home and comfortable is one of our top priorities, and we're glad to know that we've succeeded in doing so during your visits. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your kind words and for choosing us as your insurance agency!"
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Amanda Lee

September 26, 2024

5  out of  5
rating by Amanda Lee
"Kaitlyn Worley is the best! She’s very through and helpful. ❤️❤️"
We responded:
"I'm so glad to hear that you think highly of Kaitlyn Worley! And I'm so glad she was able to help! If you need any further assistance or have any more questions, feel free to let me know! Thank you so much for sharing your experience with us!"
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David Nemecek

September 26, 2024

5  out of  5
rating by David Nemecek
"Every detail handled ease."
We responded:
"Thank you for your 5-star review! We are thrilled to hear that we were able to handle every detail with ease for you. Providing a seamless experience is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your kind words and support!"
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Tasha Blackburn

September 26, 2024

5  out of  5
rating by Tasha Blackburn
"Amazing service quick and gave me a great price thank you"
We responded:
"Thank you for your glowing 5-star review! We're delighted to hear that you found our service amazing and that we were able to provide you with a quick and great price. It's our pleasure to serve you, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing us!"
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Randy Worley

September 26, 2024

5  out of  5
rating by Randy Worley
"Kaitlyn is the best at what she does. Saved me so much money"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Kaitlyn has exceeded your expectations and was able to save you a considerable amount of money. We strive to provide exceptional service and deliver cost-effective solutions to our customers. Your kind words are truly appreciated and will be shared with Kaitlyn. If there's anything else we can do to assist you in the future, please don't hesitate to let us know. Thank you again for choosing us!"
Profile photo of Katherine Worley

Katherine Worley

September 25, 2024

5  out of  5
rating by Katherine Worley
"They have an awesome team. Kaitlyn Worley knows her job."
We responded:
"Thank you for your 5-star review! We're thrilled to hear that our team has impressed you and that Kaitlyn Worley has been knowledgeable and proficient in her role. We take pride in having an awesome team that strives to provide exceptional service. Your kind words will be shared with Kaitlyn and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your support and feedback!"
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Sarah Brooks

September 25, 2024

5  out of  5
rating by Sarah Brooks
"I love this place! They are amazing and knowledgeable!"
We responded:
"Thank you, Sarah, for the 5-star review! We are so glad that you love our agency! If we can ever help in any way, please let us know! "
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Sandy Sanford

August 16, 2024

5  out of  5
rating by Sandy Sanford
"Got right on with what we needed and executed in a quick fashion!"
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Casey Masters

August 15, 2024

5  out of  5
rating by Casey Masters
"This place is awesome! Stop by and speak to Kaitlyn Worley. She’s a great asset to this 5 star team!"
We responded:
"Thank you so much for your wonderful recommendation! It's great to hear that you had an awesome experience at our agency! Kaitlyn is such a valuable team member and a big part of our team, as one of our Team Leaders. I'm sure others will appreciate your suggestion to stop by and speak to her too! Thank you again for your feedback and the 5 star review!! It means so much to us!!"
Profile photo of Brandon Woods

Brandon Woods

August 15, 2024

5  out of  5
rating by Brandon Woods
"Excellent staff! Shoutout Alexis & Kaitlyn! Alexis quoted me on a better deal AND more perks than my previous insurance provider! I can call anytime and get direct customer service which is a plus 👌"
We responded:
"Thank you for your feedback! I'm glad to hear that you had such a positive experience with Alexis and Kaitlyn! If you have any more questions or need further assistance, feel free to let me know! Thank you so much for trusting us with your insurance needs! "
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Tracy Halligan

July 11, 2024

5  out of  5
rating by Tracy Halligan
"Have been with Rachael Kidd - State Farm for a while now...they have never once let me down on anything I have needed. Customer service is AMAZING!!! Staff is always pleasant and more than ready to help me with my needs and concerns. HIGHLY recommend!!!"
We responded:
"Thank you so much for sharing your positive experience! It means so much to us! It's great to hear that our customer service has been amazing! I am so glad that my staff has always been pleasant and ready to help. Your recommendation is highly valued! If there's anything else I can help you with, please let me know. Whether it is auto insurance, home insurance or life insurance - we are always here to help!"
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Jay Lewis

May 8, 2024

5  out of  5
rating by Jay Lewis
"Sarah was fantastic to deal with! Professional and punctual every step of the way. She was so good with my homeowners insurance, I got her to switch my auto insurance while we were at it."
We responded:
"Thank you for your feedback! It's great to hear that Sarah provided exceptional service throughout the process. It's also convenient that she was able to assist you with both your homeowner's insurance and auto insurance. I am so glad to hear that she was able to help you with both! If you have any more questions or need further assistance, feel free to let me know! Thanks again taking the time to give us a review!"
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Melinda Licht

April 14, 2024

5  out of  5
rating by Melinda Licht
"Patient and attentive"
We responded:
"Thank you for taking the time to leave a review! We are delighted to hear that you found our team to be patient and attentive. Providing exceptional customer service is our top priority, and we will always continue to strive for excellence! If there is anything else we can assist you with, please don't hesitate to reach out."
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Kathryn Draper

March 28, 2024

5  out of  5
rating by Kathryn Draper
"If I could give Rachael and her staff more than 5 stars, I would! Any time I visit the office, they are so warm and welcoming and answer any questions I may have. I definitely recommend them for your auto and life insurance!"
We responded:
"Thank you for your glowing recommendation of us! It's wonderful to hear that we consistently provide a warm and welcoming environment while being attentive to your needs and inquiries. Your endorsement of our services for auto and life insurance is greatly appreciated! If there's anything else you'd like assistance with or if you have any more questions, feel free to let me know!"
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Debi Waltman

March 9, 2024

5  out of  5
rating by Debi Waltman
"Sarah is so friendly and knowledgeable! Answered all insurance questions. We love Rachael Kidd State Farm!!!🥰🩷💙💚"
We responded:
"Thank you for sharing your positive experience with Sarah and Rachael Kidd State Farm! It's great to hear that Sarah was friendly and knowledgeable, and that she was able to answer all your insurance questions. If you have any more questions or need further assistance, feel free to ask. We love you too! :) "
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Beatnik Salon

March 1, 2024

5  out of  5
rating by Beatnik Salon
"Kaitlyn Worley is the absolute BEST in the business! You can really tell she has had years of experience due to her knowledge and professionalism. Not to mention her fun loving personality! 10 out of 10 highly recommend. 😉"
We responded:
"Thank you for sharing your glowing review of Kaitlyn Worley! It's wonderful to hear that she is truly exceptional in her field, with her years of experience shining through in her knowledge and professionalism. It's also great that she has a fun-loving personality, making the experience even more enjoyable. Thank you for highly recommending her with a perfect 10 out of 10 rating! If you have any more questions or need further assistance, feel free to ask."
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K Roberts

February 29, 2024

5  out of  5
rating by K Roberts
"I don’t typically write reviews, but I have to for them. They’re reliable, customer-focused, and easy to work with. Special shout out to Alexis for making the process super simple and being patient with me when I had a million questions. Highly recommend."
We responded:
"Thank you for taking the time to write a review! It's wonderful to hear that you had such a positive experience. Alexis actually won "Outstanding Team Member of the Month" this month for being exactly as you described! We all strive to provide excellent support every day! Your recommendation is greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out."
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William Bradley

February 29, 2024

5  out of  5
rating by William Bradley
"I can’t express how awesome Alexis is!! She helped me with a quote, has excellent customer service skills, and always puts people first! A++"
We responded:
"Thank you, William, for sharing your wonderful experience with Alexis! It's fantastic to hear that she was able to assist you with a quote and provided excellent customer service. It's clear that she goes above and beyond to prioritize people and ensure their satisfaction. We appreciate your A++ rating and are glad to have been able to help you. If you have any more questions or need further assistance, feel free to ask!"
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Debra Williams

January 18, 2024

5  out of  5
rating by Debra Williams
"They really are there when you need them!!!"
We responded:
"Hi Debra, We understand that having someone you can count on is invaluable. If there's anything specific you'd like to share or discuss, feel free to let me know! Thank you so much for the kind review. We really enjoy being there for our customers! We hope to be there for you for many more years!"
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Mike McHugh

January 3, 2024

5  out of  5
rating by Mike McHugh
"Very Friendly, Professional, and Informative! Well worth the visit!"
We responded:
"I am delighted to hear that you had such a positive experience! Your feedback is greatly appreciated. If there's anything else I can help you with, please don't hesitate to let me know! We look forward to your next visit too! Thank you so much for the review!"
Profile photo of Sarah Leger

Sarah Leger

December 8, 2023

5  out of  5
rating by Sarah Leger
"Kaitlyn helped me to get better coverage AND cheaper than my last insurance company! She was very patient with me and got me exactly what I needed. She is very easy to work with and communicated well, even over the Thanksgiving holiday. Thank you again!!"
We responded:
"Thank you for sharing your positive experience with Kaitlyn! I'm glad to hear that she was able to assist you in finding better coverage at a more affordable price compared to your previous insurance company. It's great to know that she was patient and attentive to your needs, making the process easy and seamless for you. I'll make sure to pass on your gratitude to Kaitlyn. If you have any more questions or need further assistance, feel free to let me know!"
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Elisabeth Whitney

December 4, 2023

5  out of  5
rating by Elisabeth Whitney
"Kaitlyn was fantastic with helping me with all of my insurance needs. Great customer service skills and easy to work with! Ask for Kaitlyn!!"
We responded:
"Thank you for sharing your positive experience with Kaitlyn! I love to hear great things about the excellent customer service that our team provides! I am so glad that you found her easy to work with. If there's anything else that I can help you with, please let me know!"
Profile photo of Janet Pablo

Janet Pablo

December 4, 2023

5  out of  5
rating by Janet Pablo
"Kaitlyn is very helpful! Definitely recommend her to anyone!"
We responded:
"Thank you for recommending Kaitlyn and for the 5 star rating! It's wonderful to hear that she has been very helpful. If there's anything else you need assistance with or if you have any other questions, feel free to let me know."