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State Farm® Insurance Agent

Rachael Kidd

4.6 out of 5 (42 reviews)

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What our customers say about us...

Profile photo of Danné Adair

Danné Adair

July 1, 2022

5  out of  5
"Great people to work with!"
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Lee Alston

June 28, 2022

5  out of  5
"Great and friendly with a great insurance policy"
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Destiney Wood

June 27, 2022

5  out of  5
"Best customer service you could ask for from an insurance agency, Krista helped me with everything I needed!"
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Krista Bufford

June 10, 2022

5  out of  5
"Best customer service when it comes to insurance agencies!"
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Stacey Rhodes

June 10, 2022

5  out of  5
"When I called I got professional answers. Very good experience!"
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randy worley

May 27, 2022

5  out of  5
"Best insurance agency by far. If your in the business of saving money then you should definitely give Rachael Kidd's office a call and ask for Kaitlyn. She's the Best"
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jason robinson

October 1, 2021

5  out of  5
"Absolutely the best, couldn't be any happier with the advice and suggestions she gave me for my family's coverage! Update, still the best agent I've ever had in my 25 years of needing insurance!!...9/2021"
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rebecca robinson

October 1, 2021

5  out of  5
"What a great agency! Have always had my questions answered quickly and thoroughly. I appreciate their efforts to help any time it is needed."
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shirley pierce

September 26, 2021

1  out of  5
"I have difficulty getting my current insurance coverage on my motorhome, my fifth wheel camper trailer and my personal automobile... I feel I have been maligned and neglectfully dealt with... Facts and truth were withheld purposely."
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Bamaboy26 Noway

May 26, 2021

5  out of  5
"Just moved to Mobile and needed to purchase car insurance. Rachel was very cordial and efficient. In about 15 minutes had all my questions answered and had a new policy. Very good experience."
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jim roebuck

January 7, 2021

5  out of  5
"Great service. Thank You Rachael"
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Tracey Mitchell

November 25, 2020

5  out of  5
"Rachael Kidd is the most helpful office, bar none. The customer service is unrivaled."
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David Atkinson

August 21, 2020

5  out of  5
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Herewego- again

June 29, 2020

5  out of  5
"Great Lady. Nice employees and they have been good to my wife and me"
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Toni Sanderson

June 22, 2020

5  out of  5
"I have had nothing but great service from this agency since day one. They work as a team. Great professionalism and just good honest folks. If they can't get to you immediately they are there right away. Great response timing."
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David Laird

June 19, 2020

5  out of  5
"I have used them for 40 years there and they are very good acted on every need in timely manner"
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Michael Courtney

March 19, 2020

2  out of  5
"Rachael Kidd's office they act like they care about their customers, but when they make a mistake they charge you double to make up for it."
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Randy B

March 10, 2020

5  out of  5
"I’ve had State Farm for 13 years and had to make my first claim!! My agent was Hannah Alukic and my claim was paid within 48hrs of making it.Great customer service!!!"
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Jeannie Brooks

March 4, 2020

5  out of  5
"I definitely recommend Rachael and her staff. Very friendly and treat you like family. Aimee helped me today and zhe was super helpful!"
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Andrea McGrew

January 31, 2020

5  out of  5
"The Kidd team is by far the best State Farm agency ever. Courtney H. is very helpful and answers all my questions. I love my agent."
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Eric Wimpee

January 24, 2020

5  out of  5
"Great customer service! Ms. Rachael and her girls helped me tremendously through my claim. I am always greeted with a smiling face when entering the office. I HIGHLY recommend Rachael kidd!!"
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Mary Shannon Kelley

January 16, 2020

1  out of  5
"I cant believe it's taken 5 months for them to handle this clam, just to lie me about what they are covering. Always the same run around with these people. They are more willing to decive you than help you."
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Carmen Heslop

December 18, 2019

5  out of  5
"The staff is extremely knowledgeable. Aimee was able to save me a lot of money and gave me better coverage not to mention Rachael is a phenomenal agent who truly cares about all of her customers. If you are looking to feel like a family, this is the place!! I highly recommend this State Farm office to anyone!!"
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amy Haselmaier

November 19, 2019

5  out of  5
"Everyone there is super nice and very helpful"
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Wade Yearby

September 16, 2019

5  out of  5
"Excellent service"