State Farm® Insurance Agent Rachael Kidd
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristin Phillis
November 27, 2024
"Great place to meet all your insurance needs! Super nice people and easy to work with. I had the pleasure of working with Sarah and she went above and beyond to get me a not just good but GREAT hospital indemnity policy. Coming from someone with complex medical problems, having this policy in my back pocket, just in case, puts me at ease. While we were at it, Sarah also walked me through the steps to set up a life insurance policy for myself! I would 100% recommend this firm 100 times over. 6 stars!!"
emma clawson
November 26, 2024
"What an amazing agent I had. Sarah helped me and my partner purchase insurance with ease and great communication. we really appreciate the time and dedication she has put into her work. Really happy with everything."
Gwen White
October 25, 2024
"Thank you Sara for being so helpful and answering all our questions about our policies! 🤗"
"Thank you so much for your kind words! We're thrilled to hear that Sara was able to assist you and answer all your questions about your policies. Your satisfaction is our top priority, and we’re here to help whenever you need us. If you have any more questions in the future, don’t hesitate to reach out! 🤗✨"
Susan Malone
October 22, 2024
"Sarah was a huge help. Needed verification for a car rental and she helped ease my anxiety. Rachel needs to keep her around for sure 😊"
"Thank you for your feedback! I'm so glad to hear that Sarah was able to help you! It's always great to have someone who can ease your concerns. I'll make sure to pass along your feedback—Sarah definitely deserves recognition for her support! 😊"
Liz
October 15, 2024
"This is a great insurance company. They are always friendly and helpful. Kaitlyn was very patient recently when I had to add a vehicle and make other changes to my policy. Thanks for all your help!!!"
"Thank you for sharing your positive experience! It’s wonderful to hear that Kaitlyn provided you with such excellent service while she assisted you with auto insurance. If you have any other feedback or need further assistance, feel free to reach out. We're here to help! Thank you for being our customer!"
Yvonne Hicks
October 2, 2024
"Very satisfied as a customer. I highly recommend this office they are very professional, helpful and polite."
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our office. We strive to provide a professional and helpful environment for our customers, and we're thrilled that you found our team to be polite and accommodating. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!"
Jim Brown
September 27, 2024
"Marissa made our switch to State Farm as simple and easy as it could be. Great service and great price for our auto insurance! I’d give her 6 Stars if that was an option!"
"Thank you for your outstanding 5-star review! We're thrilled to hear that Marissa provided you with exceptional service and made your switch to State Farm simple and easy. We appreciate your kind words and your trust in us. We wish there was a 6-star option! Haha! We are truly grateful for your feedback. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you again for choosing us and for your wonderful review!"
trazell parnell
September 27, 2024
"Best insurance agency that I’ve ever had. They make you feel at home when you come for business"
"Thank you for your 5-star review! We're thrilled to hear that we have been the best insurance agency you've ever had. Making our customers feel at home and comfortable is one of our top priorities, and we're glad to know that we've succeeded in doing so during your visits. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your kind words and for choosing us as your insurance agency!"
Amanda Lee
September 26, 2024
"Kaitlyn Worley is the best! She’s very through and helpful. ❤️❤️"
"I'm so glad to hear that you think highly of Kaitlyn Worley! And I'm so glad she was able to help! If you need any further assistance or have any more questions, feel free to let me know! Thank you so much for sharing your experience with us!"
David Nemecek
September 26, 2024
"Every detail handled ease."
"Thank you for your 5-star review! We are thrilled to hear that we were able to handle every detail with ease for you. Providing a seamless experience is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your kind words and support!"
Tasha Blackburn
September 26, 2024
"Amazing service quick and gave me a great price thank you"
"Thank you for your glowing 5-star review! We're delighted to hear that you found our service amazing and that we were able to provide you with a quick and great price. It's our pleasure to serve you, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing us!"
Randy Worley
September 26, 2024
"Kaitlyn is the best at what she does. Saved me so much money"
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Kaitlyn has exceeded your expectations and was able to save you a considerable amount of money. We strive to provide exceptional service and deliver cost-effective solutions to our customers. Your kind words are truly appreciated and will be shared with Kaitlyn. If there's anything else we can do to assist you in the future, please don't hesitate to let us know. Thank you again for choosing us!"
Katherine Worley
September 25, 2024
"They have an awesome team. Kaitlyn Worley knows her job."
"Thank you for your 5-star review! We're thrilled to hear that our team has impressed you and that Kaitlyn Worley has been knowledgeable and proficient in her role. We take pride in having an awesome team that strives to provide exceptional service. Your kind words will be shared with Kaitlyn and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your support and feedback!"
Sarah Brooks
September 25, 2024
"I love this place! They are amazing and knowledgeable!"
"Thank you, Sarah, for the 5-star review! We are so glad that you love our agency! If we can ever help in any way, please let us know! "
Sandy Sanford
August 16, 2024
"Got right on with what we needed and executed in a quick fashion!"
"That's fantastic to hear! It's great when things get done efficiently. It really makes a difference to have a team that knows how to move quickly and effectively. If there's anything else you need, just let me know! Thank you for your feedback and 5 star review!"
Casey Masters
August 15, 2024
"This place is awesome! Stop by and speak to Kaitlyn Worley. She’s a great asset to this 5 star team!"
"Thank you so much for your wonderful recommendation! It's great to hear that you had an awesome experience at our agency! Kaitlyn is such a valuable team member and a big part of our team, as one of our Team Leaders. I'm sure others will appreciate your suggestion to stop by and speak to her too! Thank you again for your feedback and the 5 star review!! It means so much to us!!"
Brandon Woods
August 15, 2024
"Excellent staff! Shoutout Alexis & Kaitlyn! Alexis quoted me on a better deal AND more perks than my previous insurance provider! I can call anytime and get direct customer service which is a plus 👌"
"Thank you for your feedback! I'm glad to hear that you had such a positive experience with Alexis and Kaitlyn! If you have any more questions or need further assistance, feel free to let me know! Thank you so much for trusting us with your insurance needs! "
Tracy Halligan
July 11, 2024
"Have been with Rachael Kidd - State Farm for a while now...they have never once let me down on anything I have needed. Customer service is AMAZING!!! Staff is always pleasant and more than ready to help me with my needs and concerns. HIGHLY recommend!!!"
"Thank you so much for sharing your positive experience! It means so much to us! It's great to hear that our customer service has been amazing! I am so glad that my staff has always been pleasant and ready to help. Your recommendation is highly valued! If there's anything else I can help you with, please let me know. Whether it is auto insurance, home insurance or life insurance - we are always here to help!"
Jay Lewis
May 8, 2024
"Sarah was fantastic to deal with! Professional and punctual every step of the way. She was so good with my homeowners insurance, I got her to switch my auto insurance while we were at it."
"Thank you for your feedback! It's great to hear that Sarah provided exceptional service throughout the process. It's also convenient that she was able to assist you with both your homeowner's insurance and auto insurance. I am so glad to hear that she was able to help you with both! If you have any more questions or need further assistance, feel free to let me know! Thanks again taking the time to give us a review!"
Melinda Licht
April 14, 2024
"Patient and attentive"
"Thank you for taking the time to leave a review! We are delighted to hear that you found our team to be patient and attentive. Providing exceptional customer service is our top priority, and we will always continue to strive for excellence! If there is anything else we can assist you with, please don't hesitate to reach out."
Kathryn Draper
March 28, 2024
"If I could give Rachael and her staff more than 5 stars, I would! Any time I visit the office, they are so warm and welcoming and answer any questions I may have. I definitely recommend them for your auto and life insurance!"
"Thank you for your glowing recommendation of us! It's wonderful to hear that we consistently provide a warm and welcoming environment while being attentive to your needs and inquiries. Your endorsement of our services for auto and life insurance is greatly appreciated! If there's anything else you'd like assistance with or if you have any more questions, feel free to let me know!"
Debi Waltman
March 9, 2024
"Sarah is so friendly and knowledgeable! Answered all insurance questions. We love Rachael Kidd State Farm!!!🥰🩷💙💚"
"Thank you for sharing your positive experience with Sarah and Rachael Kidd State Farm! It's great to hear that Sarah was friendly and knowledgeable, and that she was able to answer all your insurance questions. If you have any more questions or need further assistance, feel free to ask. We love you too! :) "
Beatnik Salon
March 1, 2024
"Kaitlyn Worley is the absolute BEST in the business! You can really tell she has had years of experience due to her knowledge and professionalism. Not to mention her fun loving personality! 10 out of 10 highly recommend. 😉"
"Thank you for sharing your glowing review of Kaitlyn Worley! It's wonderful to hear that she is truly exceptional in her field, with her years of experience shining through in her knowledge and professionalism. It's also great that she has a fun-loving personality, making the experience even more enjoyable. Thank you for highly recommending her with a perfect 10 out of 10 rating! If you have any more questions or need further assistance, feel free to ask."
K Roberts
February 29, 2024
"I don’t typically write reviews, but I have to for them. They’re reliable, customer-focused, and easy to work with. Special shout out to Alexis for making the process super simple and being patient with me when I had a million questions. Highly recommend."
"Thank you for taking the time to write a review! It's wonderful to hear that you had such a positive experience. Alexis actually won "Outstanding Team Member of the Month" this month for being exactly as you described! We all strive to provide excellent support every day! Your recommendation is greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out."
William Bradley
February 29, 2024
"I can’t express how awesome Alexis is!! She helped me with a quote, has excellent customer service skills, and always puts people first! A++"
"Thank you, William, for sharing your wonderful experience with Alexis! It's fantastic to hear that she was able to assist you with a quote and provided excellent customer service. It's clear that she goes above and beyond to prioritize people and ensure their satisfaction. We appreciate your A++ rating and are glad to have been able to help you. If you have any more questions or need further assistance, feel free to ask!"