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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Pavlovsky

April 15, 2023

5  out of  5 rating by Lisa Pavlovsky
"The staff is always friendly and helpful."

Breanna Say

January 18, 2023

5  out of  5 rating by Breanna Say
"Krista was awesome and super helpful! She got me my quotes in a short amount of time and was very responsive to any questions I had!"

Amber Sayers

January 17, 2023

5  out of  5 rating by Amber Sayers
"Awesome experience. Krista was super kind and extremely helpful in finding a great rate for me. 10/10 recommend!"

Colton Cumbie

January 17, 2023

5  out of  5 rating by Colton Cumbie
"Krista is absolutely amazing! Not only was she extremely knowledgable, she went above and beyond in assisting me in finding the best rates. I would recommend her and this office to anyone."

Stephen Beagle

January 17, 2023

5  out of  5 rating by Stephen Beagle
"Krista was really great with helping me shop around for low rates. Highly recommend!"

kirstie snowden

January 17, 2023

5  out of  5 rating by kirstie snowden
"Krista was amazing helping me shop around for good rates!"

Devin Hallman

January 17, 2023

5  out of  5 rating by Devin Hallman
"Krista was fantastic help. Great service. I could tell she knew what she was talking about and I genuinely felt she cared! Highly recommend!"

Cierra Stone

January 17, 2023

5  out of  5 rating by Cierra Stone
"Krista was so helpful! She made sure to shop around for the best rates! Highly recommend using her and State Farm."

N Rhoads

November 3, 2022

5  out of  5 rating by N Rhoads
"Very friendly and prompt service"

Danné Adair

July 1, 2022

5  out of  5 rating by Danné Adair
"Great people to work with!"

Lee Alston

June 28, 2022

5  out of  5 rating by Lee Alston
"Great and friendly with a great insurance policy"

Destiney Wood

June 27, 2022

5  out of  5 rating by Destiney Wood
"Best customer service you could ask for from an insurance agency, Krista helped me with everything I needed!"

Krista Bufford

June 10, 2022

5  out of  5 rating by Krista Bufford
"Best customer service when it comes to insurance agencies!"

Stacey Rhodes

June 10, 2022

5  out of  5 rating by Stacey Rhodes
"When I called I got professional answers. Very good experience!"

randy worley

May 27, 2022

5  out of  5 rating by randy worley
"Best insurance agency by far. If your in the business of saving money then you should definitely give Rachael Kidd's office a call and ask for Kaitlyn. She's the Best"

jason robinson

October 1, 2021

5  out of  5 rating by jason robinson
"Absolutely the best, couldn't be any happier with the advice and suggestions she gave me for my family's coverage! Update, still the best agent I've ever had in my 25 years of needing insurance!!...9/2021"

rebecca robinson

October 1, 2021

5  out of  5 rating by rebecca robinson
"What a great agency! Have always had my questions answered quickly and thoroughly. I appreciate their efforts to help any time it is needed."

shirley pierce

September 26, 2021

1  out of  5 rating by shirley pierce
"I have difficulty getting my current insurance coverage on my motorhome, my fifth wheel camper trailer and my personal automobile... I feel I have been maligned and neglectfully dealt with... Facts and truth were withheld purposely."

Bamaboy26 Noway

May 26, 2021

5  out of  5 rating by Bamaboy26 Noway
"Just moved to Mobile and needed to purchase car insurance. Rachel was very cordial and efficient. In about 15 minutes had all my questions answered and had a new policy. Very good experience."

jim roebuck

January 7, 2021

5  out of  5 rating by jim roebuck
"Great service. Thank You Rachael"

Tracey Mitchell

November 25, 2020

5  out of  5 rating by Tracey Mitchell
"Rachael Kidd is the most helpful office, bar none. The customer service is unrivaled."

David Atkinson

August 21, 2020

5  out of  5 rating by David Atkinson
"😁😁😁😁"

Herewego- again

June 29, 2020

5  out of  5 rating by Herewego- again
"Great Lady. Nice employees and they have been good to my wife and me"

Toni Sanderson

June 22, 2020

5  out of  5 rating by Toni Sanderson
"I have had nothing but great service from this agency since day one. They work as a team. Great professionalism and just good honest folks. If they can't get to you immediately they are there right away. Great response timing."

David Laird

June 19, 2020

5  out of  5 rating by David Laird
"I have used them for 40 years there and they are very good acted on every need in timely manner"