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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Britt P

Britt P

June 24, 2026

5  out of  5
rating by Britt P
"Ms. Kidd is very nice and personable. I recommend just seeing what her crew can do to save you some money and cover you and your family :-)"
We responded:
"Hi Britt! 😊 Thank you for the 5-star review and for taking the time to share your experience.

We truly appreciate your recommendation. Our team is always willing to review options to make sure your family is covered in the best way for you—and yes, we’ll also look for ways we may be able to help you save money too!

Thanks again—we’re grateful for you! 💛"
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Lance Bellamy

June 22, 2026

5  out of  5
rating by Lance Bellamy
"It was a wonderful experience. She was so nice and so understanding and walked me through everything if I could, I would give her 25 stars she was a godsend person."
We responded:
"Thank you so much for the wonderful 5-star review, Lance! We’re truly grateful you took the time to share your experience. Kim will be thrilled to know how much you appreciated her. Your support means the world to us, and we look forward to helping you again anytime! ⭐️⭐️⭐️⭐️⭐️"
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rhonda broadus

June 18, 2026

5  out of  5
rating by rhonda broadus
"Very nice and keeps me informed!"
We responded:
"Hi Rhonda! Thank you so much for the 5-star review. We’re thrilled to hear you’ve had a great experience—keeping you informed is something we truly value. If you ever need anything, we’re always here!"
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James Patterson

June 10, 2026

5  out of  5
rating by James Patterson
"Kim was very helpful and professional in setting up my insurance policy."
We responded:
"Hi Mr. Patterson—thank you so much for the 5-star review! We’re glad to hear you found a great price and that Kim was helpful and professional in setting up your health insurance policy. If you ever need anything else, we’re here to help! We really appreciate your business!"
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Dalton Redick

May 15, 2026

5  out of  5
rating by Dalton Redick
"She is a great person and representative"
We responded:
"Hi Dalton—thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your kind words mean a lot. If there’s ever anything we can do to help, please don’t hesitate to reach out!"
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Nyla Evans

May 15, 2026

5  out of  5
rating by Nyla Evans
"Kim is an awesome sales Representative, she is the best I’ve ever experienced and is very friendly and helpful . I went from paying a ridiculous amount of insurance to a very reasonable amount for a 21 year old! Kim is awesome and has outstanding customer service skills."
We responded:
"Hi Myla—thank you so much for the amazing 5-star review! We’re thrilled to hear about your experience with Kim. It’s wonderful that she was able to help you go to a much more reasonable rate, and that you felt welcomed and supported throughout the process. We truly appreciate your kind words, and we’re grateful you chose us!"
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Lindsey S

May 4, 2026

5  out of  5
rating by Lindsey S
"Awesome, friendly and helpful staff. Kim was so very patient with me and answered all of my questions. She took the time to explore all options and estimates available. She was kind and professional. Thank you Kim and Rachael Kidd State Farm!!"
We responded:
"Hi Lindsey—thank you so much for the wonderful 5-star review! We’re thrilled to hear you found our staff awesome, friendly, and helpful. Kim will be so happy to know that her patience and willingness to walk through all the options and estimates made a difference for you. We truly appreciate your kind words and your trust in Rachael Kidd State Farm. Thank you!"
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Rebecca Brouillette

April 9, 2026

5  out of  5
rating by Rebecca Brouillette
"Kim was great!"
We responded:
"Hi Rebecca—thank you so much for the 5-star review! We’re so glad you’re happy with your price, and that Kim was great to work with. We truly appreciate you choosing Kim and Rachael Kidd State Farm."
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Elizabeth Sheehy

January 28, 2026

5  out of  5
rating by Elizabeth Sheehy
"Spoke with Davenna Rettig, she gave us prompt professional service. Highly recommend this company ♡"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rachael Kidd’s Team. "
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Kimberly Griffin

January 19, 2026

5  out of  5
rating by Kimberly Griffin
"Davenna @ State Farm"
We responded:
"Hi Kimberly—thank you so much for the 5-star review! We’re glad you felt you received a reasonable price and had a great experience with our team. We truly appreciate your trust in State Farm. We’re here to help anytime you need anything."
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Antonio Hinson

January 19, 2026

5  out of  5
rating by Antonio Hinson
"A great experience and easy process work with Kim.!"
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James Oakes

January 3, 2026

5  out of  5
rating by James Oakes
"Pleasant people to do business with. Also decent rates on the products that they provide."
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Monica Saul

December 22, 2025

5  out of  5
rating by Monica Saul
"Kim was amazing! She was quick with her quote and getting the process going! She got us a great deal and made the whole process so much smoother than I could have asked for!"
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Jane English

December 13, 2025

5  out of  5
rating by Jane English
"I got life insurance and Kim was great in helping me"
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Angelina

November 25, 2025

5  out of  5
rating by Angelina
"Amazing staff! Kim was so helpful and kind. She helped answered all of my questions and made sure to thoroughly go through everything with me. Kim is the sweetest!"
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Denise Giusti

November 22, 2025

5  out of  5
rating by Denise Giusti
"I was searching for a lower rate for car insurance, agent (Kim Cat) sent me an early birthday quote! 🙏🏻😃
Half the price same full coverage, I love it!!
Thank you Kim Cat for reaching out so quickly, you're the best!"
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Shaynetta Spikes

November 10, 2025

5  out of  5
rating by Shaynetta Spikes
"Hannah,
Was very warm hearted, punctual and very pleasant to speak with."
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Jeremiah Shelton

November 2, 2025

5  out of  5
rating by Jeremiah Shelton
"Davenna, thank you for your help!"
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Danny Cat

October 27, 2025

5  out of  5
rating by Danny Cat
"Kim was great help!"
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MoniCat

October 21, 2025

5  out of  5
rating by MoniCat
"Friendly staff! Kim was very knowledgeable and was able to respond to me super fast. Highly recommend!"
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james rettig

September 30, 2025

5  out of  5
rating by james rettig
"Great people to work with for insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy deLlacer

September 24, 2025

5  out of  5
rating by Amy deLlacer
"Davenna was professional, knowledgeable, and patient when answering my questions. She made the entire insurance process stress-free and went the extra mile to ensure I had the right coverage. I truly appreciate her customer service and highly recommend her to anyone looking for a reliable State Farm agent."
We responded:
"Hi Amy! 🌟 Thank you so much for your kind words! We're thrilled to hear that Davenna made the insurance process stress-free and provided the excellent service you deserve. 😊 Your recommendation of our State Farm agency means the world to us! If you ever need anything else, we're here for you. 🙌🚗🏡"
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Jackie Chandler

September 22, 2025

5  out of  5
rating by Jackie Chandler
"Hannah was the most friendly caring person I have had the pleasure of taking with she helped with all my questions with my auto insurance and if you need insurance call her at R Kidd Ins and Kim is a very sweet and nice person as well"
We responded:
"Thank you so much for updating your wonderful feedback, Jackie! 😊 We're thrilled to hear that Hannah continued to provide friendly and caring service while helping with all your auto insurance questions. 🚗💬 Kim also sends her thanks for your kind words! We truly appreciate you recommending both Hannah and Kim, as well as the entire R Kidd Insurance team. If you ever need anything else, just give us a call — we’re always happy to help!"
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Jenny H.

September 12, 2025

5  out of  5
rating by Jenny H.
"Rachael Kidd and her staff are very professional. Kim was very friendly and ready to help when needed. I would highly recommend Rachael Kidd State Farm to everyone!"
We responded:
"Thank you so much for your amazing 5-star Google review! 🌟 We’re delighted to hear that we provided you with professional and friendly service. It's what we strive for every time! 😊 Your kind words mean so much to Kim, and your recommendation means a lot to all of us at the Rachael Kidd State Farm agency!!🙌 Thanks again for your trust and support – we’re always here for you! 💖✨"
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Teresa Pittman

September 10, 2025

5  out of  5
rating by Teresa Pittman
"Kaitlyn is friendly, knowledgeable, and makes you feel appreciated."
We responded:
"Thank you so much for your wonderful 5-star Google review! 🌟 We truly appreciate you taking the time to share your experience with our State Farm agency. Kaitlyn is delighted to hear that her friendly and knowledgeable approach made you feel appreciated – that’s exactly what we strive for! 😊 Your kind words mean a lot to us! Thanks again for your support and trust! 💖✨"